About Us


Get to Know Us at Parks Chevrolet Richmond

We know that shopping for a vehicle can be stressful—it is a big decision, and for most of us, it is one of the biggest purchases we are likely to make. Here at Parks Chevrolet Richmond, we focus on taking as much stress and frustration out of the shopping experience as possible, allowing you to find what you need and enjoy your time looking for your next vehicle. Whether you already have a clear sense of what you want or you are still considering a lot of different options, we are ready to help. Our team is dedicated to providing you with unbeatable customer service and support throughout each step of the car-buying process so you can focus on getting the most from the experience and drive away in something you love.

Focusing on Customer Service Every Day

If we had the chance to tell you only one thing about us at Parks Chevrolet Richmond and what we are all about, we would emphasize our focus on terrific customer service. We work hard to offer you a great selection of new and used Chevy models, of course, and we are quite proud of the inventory we have. But even more important than that, to us, is making sure you have the best shopping experience possible, which comes down to customer service. This is something you will notice from the first moment you reach out to us or visit our dealership—everyone you work with here is excited for the chance to help you.

We know that our continued success only comes from our customers, which is why we treat everyone we meet with so much integrity and respect. If we lose that, then there is nothing we can do to get it back. From the moment you start checking out our inventory of new and used models, you have our team to count on and talk to for help with anything you need. We will listen to you, answer all of your questions, and provide you with clear and honest information to ensure you get the vehicle you are looking for at a fair price that works for you.

Working for You Throughout the Car-Buying Process

It would be easy for us to only focus on customer service while looking at different vehicles with you, but it goes much deeper than that. Throughout the entire car-buying process, we put your needs first and foremost to ensure you get what you are looking for. That means our financing experts will focus on what you need while helping you explore different financing options. From looking at various financing solutions and comparing rates across offers to discussing things like trading in a vehicle or selling us your car—we always focus on what you need. Even once you drive away in a vehicle you love, our team is here and ready to assist you with anything your vehicle requires. At our certified service center and parts department, we continue to focus on fantastic customer service and support you with routine maintenance or bigger repairs; whether you have some questions or need work done, we make sure you always know where to turn.

We Are Excited to Get to Meet You

We understand that you have a lot of options available to you when shopping for a vehicle here in Richmond and the surrounding area, which is why we focus so much on great customer service. You can buy a car from just about anywhere, but you cannot find the kind of service and support that we offer at other locations. The people that we have brought together are what make our dealership so special, and we love getting the chance to meet our customers, work to find you what you are looking for, and see you drive away in the perfect vehicle. You are not just a customer to us; you are one of our neighbors here in Richmond, and we believe in making a long-term connection with you that will make owning your vehicle easier in the long run. No matter what you are looking for, call or come visit us at Parks Chevrolet Richmond, and let us show you what it means to work with people who care.

Phone Numbers:Sales Hours:
  • Mon - Fri9:00 AM - 8:00 PM
  • Sat9:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat - SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat - SunClosed
Body Shop Hours:
  • Mon - Fri8:00 AM - 5:30 PM
  • Sat - SunClosed

Get Directions To Our Dealership

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4502 W Broad Street, Richmond, VA, 23230
Parks Chevrolet 37.577, -77.487.